Privacy Policy

Introduction

DependaCrew Citrus Heights Landscapers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property address and details about your landscaping needs
• Payment information when you purchase our services
• Communications you send to us, including emails and messages
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you view. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your service requests and transactions
• Communicate with you about appointments, estimates, and services
• Send you marketing communications (with your consent)
• Respond to your questions and provide customer support
• Analyze how our website and services are used
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With service providers who help us operate our business, such as payment processors and scheduling software
• With contractors or subcontractors who perform work on your property
• When required by law or to protect our legal rights
• In connection with a business transfer, such as a merger or acquisition
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your experience, understand how you use our site, and deliver relevant content.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your information. We do not sell personal information as defined by the CCPA.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: